Customers
01Know every customer and reach them on every channel, from one record.
CRM
Communication
- Communication OverviewBuilt-in email and SMS marketing platform
- Email CampaignsVisual builder, templates, and A/B testing
- Marketing Automation24 step types in one flow builder
- SMS MarketingTwilio-powered text and MMS
- Lists & SegmentsBehavioral segmentation and signup forms
- Loyalty & RewardsPoints, cashback, and tier management
- Transactional EmailOrder confirmations and shipping notices
- Direct MailPostcards as automation steps
- Customer RetentionKeep customers engaged and coming back



