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Calculate United States sales tax at checkout with TaxCloud and report every completed order for filing.

The TaxCloud integration puts TaxCloud in charge of sales tax at your UltraCart checkout. UltraCart asks TaxCloud for the tax on each cart as the customer checks out, then reports each finished order, so your TaxCloud account holds the records it needs to file returns for you.

TaxCloud is sales tax software that calculates, collects, and files sales tax for growing businesses. It calculates rates across 13,000 jurisdictions with automatic rate updates, and more than 2,000 companies use it to keep their sales tax current.

Handling sales tax yourself means keeping rate tables current, deciding which products are taxable in which states, and rebuilding a report from your orders every time a return is due. With TaxCloud connected, the rate comes from TaxCloud on every cart, each completed order is reported automatically, and refunds flow back as item quantities so TaxCloud recalculates what you owe.

Taxability is set where your products live. Search TaxCloud's Taxability Information Codes on the item's Tax tab in UltraCart, set a default code for everything else, and choose whether shipping is sent as a taxable charge. TICs can also be loaded in bulk through the item import, and an estimate-only mode lets you check tax at checkout before any orders are reported.

  • Checkout Tax From TaxCloud: Every cart gets its sales tax from TaxCloud, based on the ship-from and ship-to addresses.
  • Automatic Order Reporting: Completed orders are reported to TaxCloud, so the records for filing build up without exports.
  • TIC Search in the Item Editor: Find the right Taxability Information Code by describing the product, then apply it with one click.
  • Refunds Sent as Quantities: Item and order refunds reach TaxCloud as returned quantities, and TaxCloud recalculates the tax.
  • Estimate-Only Testing: Collect TaxCloud rates at checkout without reporting orders until you are ready to go live.

TaxCloud FAQ.

Which credentials does the TaxCloud integration need?

A TaxCloud account, your TaxCloud API Key and Connection ID, and a distribution center with a complete street address. TaxCloud requires a ship-from address on every cart, and UltraCart uses the order's distribution center.

Does UltraCart report orders to TaxCloud automatically?

Yes. Once TaxCloud is your active provider and estimate-only mode is off, each completed order is reported to TaxCloud so it has the records it needs for filing.

What is a TIC and do I need one on every item?

A TIC, or Taxability Information Code, tells TaxCloud what kind of product it is taxing. Set a Default TIC for most items and give a specific TIC only to the items that need a different classification.

How are refunds handled with TaxCloud?

Quantity refunds and full order refunds are sent to TaxCloud automatically for completed or rejected orders. Dollar-only refunds and partial shipping refunds have no quantity to send, so record those in the TaxCloud web app.

Does TaxCloud calculate tax for international orders?

No. TaxCloud calculates United States sales tax only. Orders shipping outside the United States get zero tax from TaxCloud and are not reported to it.

Can I manage tax exempt customers through TaxCloud?

UltraCart does not send exemption certificates to TaxCloud. Manage exemption certificates directly in your TaxCloud account.

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