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November focused on reliability and conversion: smarter AI agents for customer self-service, refined checkout options (including PayPal Crypto and Pay Later), faster inventory signals for responsive eCommerce storefronts, and sturdier carrier/CRM integrations. These changes help you streamline eCommerce checkout, improve attribution, and scale advanced ecommerce operations.

TLDR

  • Higher conversion at checkout: PayPal Pay Later and Crypto presentation, BNPL hand-offs for Stripe, and agent-assisted cart edits smooth the eCommerce checkout.
  • Faster, more reliable ops: Quicker inventory cache expiry, sturdier carrier/CRM integrations, and safer S2S signals keep modern ecommerce humming.
  • Smarter self-service: AI agents that understand policies, search products in natural language, and apply coupons reduce friction and support load.
  • Cleaner analytics: Affiliate sub-IDs, DATETIME-savvy AI reporting, and fixed abandon-report links sharpen attribution.

Integrations

  • ShipStation: Partial Address Ratings
    Improved handling of rate responses when an address is incomplete, preventing failures and returning best-effort options.
  • Salesforce CRM
    • Better error handling when OAuth tokens expire, with clearer guidance to re-authenticate.
    • Removed remaining legacy SOAP v15 and v22 integrations to standardize on modern APIs.
  • Zoho Desk
    • Create the contact record as the order is placed for cleaner ticket/customer linkage.
    • Ignore Amazon Seller Central contacts to reduce noise.
    • Better address field population for alt-pay orders that may lack full name fields.
  • TForce
    Enhanced logging for LTL shipments for quicker troubleshooting.
  • Facebook API v23
    Updated to the latest version for more reliable event delivery.
  • Converge (S2S) – Upsell Selection (alpha)
    New server-to-server webhook to track upsell selections in real time for select merchants.
  • UPS REST
    Improved handling for invalid-state errors to prevent rating/label interruptions.
  • FedEx REST
    Added support for a previously missing constant in their specification to keep label flows stable.
  • Maropost
    Smarter 403 handling to reduce sync interruptions.

CRM & AI Agents

  • Policy Awareness
    Agents can now address your StoreFront return policy and terms & conditions, reducing tickets and improving first-contact resolution.
  • Natural-Language Item Search
    Agents can query your underlying Typesense catalog with natural language to surface relevant products.
  • Knowledge Base Support
    Provide additional articles/FAQs to guide agent responses for complex scenarios.
  • Cart Actions on Behalf of Customer
    Agents can add/remove items and apply coupons—speeding up assisted checkout.
  • External MCP Servers
    Plug in external MCP tools to extend agent capabilities for bespoke workflows.

StoreFront & Visual Builder

  • checkoutpaymentmethod
    • Display PayPal Pay Later as a separate choice.
    • Respect a parent PayPal “omit” and cascade it down to PayPal Pay Later.
    • Show Crypto as a payment method for PayPal Crypto support.
  • itemimagegalleryv2
    Refinements to layouts, borders, swipe behavior, and HLS video playback for a richer, mobile-optimized gallery.
  • itemquantity
    New alignment setting for tighter control of product page layouts.
  • checkoutform
    Learns Stripe account IDs to support new BNPL hand-offs in multi-page checkout flows.
  • checkoutexpresscheckoutstripe
    Limit shipping options to 9 to avoid an Amazon Pay error state.
  • Webchat (SFVB)
    • Display item cards based on AI agent search results.
    • Render Markdown cleanly since agent replies are typically markdown-formatted.

StoreFront

  • X (Twitter) S2S Conversion
    • Fixed timestamp with millis and currency format.
    • Improved error handling for socket exceptions for more robust signal flow.
  • Inventory Cache
    Faster expiration when items change so storefronts reflect availability sooner—important for online shopping during peaks.
  • Google Product Search Feed (alpha)
    Feed now powered by BigQuery with additional variation support for richer catalog exports.
  • Flows
    Improved dispatch speed for backfilled flows to catch up faster.
  • MyAccount Loyalty
    “Redeem loyalty” now returns an updated cart to resolve an apply edge case.
  • Smart Sending (SMS)
    Rate-limits messages so customers don’t receive too many within a 24-hour window.

Order Management

  • BEOE Lift Gate
    The lift-gate checkbox automatically re-fires requests when needed to ensure accessorials are applied.
  • Assign to Affiliate + Sub ID
    You can now assign orders to an affiliate and include a sub-ID for granular attribution.
  • A/R Column Options
    Added creation date and custom fields to the Accounts Receivable view for better reconciliation.
  • Email Delivery Detail
    Improved collection of delivery diagnostics to aid support and compliance.

Reporting & Analytics

  • Abandon Report
    Fixed linked accounts behavior for accurate cross-store views.
  • AI Report Builder
    Feedback loop encourages use of the DATETIME parameter, improving accuracy in time-series analyses.

REST API & Developer Tools

  • Orders
    New endpoint parameter: assignToAffiliate, enabling direct affiliate attribution via the API.

Backend UI

  • Order Update UI
    Refreshed layout and usability improvements to speed common updates.
  • Item Search
    Enhanced results layout and performance for large catalogs.
  • CRM (AI Agents)
    UI updates to manage the knowledge base and MCP tools more intuitively.

Configuration

  • Packing Slips
    Option to display items with no weight on packing slips—useful for services, warranties, or digital add-ons included in the shipment.

UltraShip & Infrastructure

  • Runtime & PDF
    Updated underlying .NET 4.8 runtime and removed an older PDF library—fewer dependencies, better stability.