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fraud prevention

Fraud can strike any eCommerce business — whether you're selling fashion, electronics, or subscriptions. UltraCart’s built-in Fraud Prevention System (FPS) uses real-time rules, scoring, and automation to stop fraud before it costs you.

Here are some real-world fraud scenarios and how UltraCart keeps your business safe:


Scenario 1: “Why Do I Keep Getting Fake Orders with Prepaid Cards?”

The Problem: You're seeing multiple orders placed with prepaid Visa cards, often with strange email addresses and shipping addresses that don’t match the billing info.

How UltraCart Helps:

  • UltraCart flags prepaid/gift card BINs using real-time validation.
  • You can auto-reject orders with prepaid cards or require manual review.
  • Fraud scoring adds points for mismatched addresses and flagged emails.

💡 Result: Suspicious prepaid orders are blocked before payment is processed — stopping chargebacks and lost inventory.


Scenario 2: “How Can I Stop Card Testing Fraud on My Website?”

The Problem: Someone (or a bot) is testing dozens of stolen cards by trying small orders that keep failing.

How UltraCart Helps:

  • Set Transaction Attempt Limits: 'No more than 5 failed attempts per IP per day.
  • Track multiple card entries during checkout.
  • Block known proxy IPs and suspicious device types (like Linux servers often used by bots).

💡 Result: The system detects and blocks bots after a few failed attempts — preventing your site from becoming a fraud playground.


Scenario 3: “What Should I Do When Orders Come from Other Countries with U.S. Cards?”

The Problem: You receive an order with a U.S.-based billing address, but the IP is from Russia and the shipping address is in Dubai.

How UltraCart Helps:

  • Flags IP vs. billing country mismatches.
  • Detects if the IP is a known anonymizer or proxy.
  • Assigns a high fraud score due to country mismatch, suspicious address, and possible freight forwarder use.

💡 Result: Order is automatically held for review without charging the card — saving you from shipping goods to a fraudster.


Scenario 4: “How Do I Stop Affiliate Commission Fraud?”

The Problem: One affiliate suddenly has 30+ new orders in a day — and many fail or get charged back.

How UltraCart Helps:

  • Monitor affiliate decline rates and IP overlaps.
  • Flag affiliates if all orders come from the same device or IP.
  • Automatically pause or review suspicious affiliate transactions.

💡 Result: Affiliate fraud is caught before commissions are paid — protecting both your reputation and ad spend.


Scenario 5: “Why Are My Billing and Shipping Addresses So Different?”

The Problem: A customer places an order with a billing address in Florida and a shipping address in Eastern Europe.

How UltraCart Helps:

  • Flags mismatched billing/shipping countries.
  • Uses AVS checks to verify ZIP code and street match.
  • Checks if the shipping address has prior fraud reports (e.g., known freight forwarder).

💡 Result: These orders are scored as high-risk and placed in a manual review queue before fulfillment.


Scenario 6: “How Can I Stop Refund Abuse or Friendly Fraud?”

The Problem: A customer repeatedly buys and returns products — or claims items never arrived.

How UltraCart Helps:

  • Flags return-prone customers by email.
  • Tracks order frequency and unusual patterns (like multiple orders in hours).
  • Allows rules like “Flag if customer has returned an item in the last 60 days.”

💡 Result: You’re alerted to risky behavior, allowing for stricter shipping or customer service decisions.


Scenario 7: “Are There Tools to Detect Triangulation Fraud?”

The Problem: A third-party sells your items on eBay, uses stolen cards to buy from your site, and ships to the eBay customer.

How UltraCart Helps:

  • Flags orders with different billing/shipping names.
  • Detects high-order volumes from the same IP to multiple addresses.
  • Recognizes known freight forwarder addresses in scoring.

💡 Result: These “middleman” orders are identified and blocked before they cost you inventory and chargebacks.


Scenario 8: “Can I Automatically Block Orders from Specific Countries or IPs?”

The Problem: You’re consistently getting fraudulent orders from a few high-risk countries.

How UltraCart Helps:

  • Create rules to auto-reject or flag orders from specific countries.
  • Maintain blacklists of problematic IPs.
  • Customize logic: “If country = X, then reject” or “If not from approved country list, hold for review.”

💡 Result: Your fraud filters align with your shipping zones and risk tolerance — reducing noise and fraud.


Final Word: UltraCart Makes Fraud Prevention Easy

Whether you're battling bot attacks or blocking commission scams, UltraCart empowers you to prevent fraud with real-time automation — no apps or extra services required.