About TeleDirect

TeleDirect is a business solutions provider specializing in inbound and outbound call center services. Utilizing proprietary software and efficient processes, their professional representatives complement their innovative technology to provide cost effective and robust on-demand solutions.

TeleDirect provides a broad range of services guaranteeing a positive experience with their clients. With 24/7/365 availability, multi-language support, and multi-channel communication via email, text and chat, their on-demand platform offers exceptional flexibility and integration options based on client needs.

Integration with UltraCart is simple to setup and allows orders to flow directly into UltraCart on an hourly basis. This robust level of automation insures quick shipment of the customer's order placed via the telephone.

Contact Information

TeleDirect
4745 Chippendale Dr.
Sacramento, CA 95841
USA
Phone: 800-480-5745
Email: sales@teledirect.com
Website: teledirect.com

Managing your business

Manage the full life-cycle of your business using our robust departments

Orders

One of UltraCart's most powerful features is its robust back office systems. With Departments for Auto Orders, Shipping, Fraud Review, and much more.

Customers

Customer Profiles allow your customers to store their information, view past orders, write item reviews, and more.

Reporting

The UltraCart platform features a variety of robust reports to help you manage your e-commerce business. From complete Sales reports to Item and Customer reports.

Affiliates

Affiliate marketing is one of the most powerful and least expensive ways to promote your brand. With the affiliate doing their own marketing, you'll likely see an increase in sales, as well as awareness of your brand.

Accounting

Download sales information into QuickBooks automatically with our free UltraBooks software. UltraBooks allows UltraCart merchants to import data directly to QuickBooks™ software.

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Fulfillment

Having someone else ship your products can be one of the best decisions that you will ever make. It will allow your company to focus on other areas such as product development and marketing.

Advanced Integrations

UltraCart has hundreds of advanced features available, but even we can't predict every need. If you require additional functionality not integrated directly into the UltraCart E-Commerce Platform, you can use our available advanced integration interfaces to offer complex and robust services to your website visitors.

Activation Codes

Selling software that requires a custom registration code? Or need to provide a user name & password in real time? Check out our Activation API to see how you can utlize UltraCart in these scenarios. More about Activation Codes

Webhooks

Webhooks are asynchronous outbound notifications of events to an external server. The Webhook resource allows for programmatic configuration of Webhooks on an UltraCart account.More about webhooks

Electronic Data Interchange (EDI)

An inter-company, application-to-application communication of data in standard format for business transactions, Electronic Data Interchange (EDI) is a set of standards for structuring information that is to be electronically exchanged between and within businesses, organizations, government entities and other groups. The standards describe structures that emulate documents, for example purchase orders to automate purchasing. The term EDI is also used to refer to the implementation and operation of systems and processes for creating, transmitting, and receiving EDI documents. More about EDI

Application Programming Interface (API)

UltraCart provides advanced merchants sophisticated and robust REST-style API for manipulating an UltraCart account. Common uses for the APIs include integration with a custom legacy applications, real-time inventory and product management, bulk import and export of customer data, ad more.

Currently implemented are API functions for systems such as Item Management, Catalog Management, Inventory, and Order Processing. If you require an API that is not currently implemented, please contact our Professional Services department for a development estimate. More about the UltraCart API

Support

Our experienced support staff is here to help!

Never outsourced 100% in-house US based support.

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Quick answers to common questions.

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Extensive Documentation and code examples.

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Video training tutorials, guides and tips.

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