One World Direct


Contact

One World Direct

South Dakota – California – Ohio

https://owd.com

sales@owd.com

(800)-337-3839

About One World Direct

Our founders' search for an order fulfillment partner became the inspiration for One Word Direct. In 1994, we were our first customer, shipping products worldwide.

With its humble beginnings and entrepreneurial spirit, OWD has grown into a reputable partner serving all sizes and verticals of e-commerce companies. Having been in your shoes, we understand the challenges our clients go through every day to grow and meet customer’s expectations in an ever-changing market. That's why at OWD, one size doesn't fit all. You choose the services you need, when you need them.

Our three facilities are strategically located to service 98% of the U.S. in two days using standard ground shipping. Whether you need basic D2C order fulfillment, or you are selling through multiple channels and need custom packaging and kitting services, we’ve got the perfect solution for you.

“Our UltraCart Shopping Cart customers find us to be a great match no matter what they sell online.”

-Thomas Unterseher, CEO & Co-Founder of One World Direct.


Full-Service Call Center Delivers the Voice of Your Brand

Fulfillment is only one part of brand building. Customer care is another. Our U.S. call center agents speak American English and amplify your brand’s personality. With our simple packages and competitive pricing, you can offer world-class service via web chat, email, and phone.


Technology Pioneers

Ecommerce runs on technology. Since the beginning, One World Direct has been a tech innovator. Our in-house software team integrates shopping carts, as well as EDI, ERP, and Marketplaces. Whether you are shipping D2C (direct to consumer), drop shipping through major retailers, or selling through multiple marketplaces, OWD can support any of your integration needs with our 200+ integrations.


Why Choose OWD?

Clients choose us because we have in-house tech, we answer your calls every time, and we are a values-driven company, treating people well. Our clients want more than order fulfillment, they want ops experts on their team. Our comprehensive offer makes us a one-stop shop for growth. No customer has ever outgrown us.

We know that you have a choice in fulfillment centers and agree that "Anyone can ship a box".


We Deliver Your Brand™.

Managing your business

Manage the full life-cycle of your business using our robust departments

Orders

One of UltraCart's most powerful features is its robust back office systems. With Departments for Auto Orders, Shipping, Fraud Review, and much more.

Customers

Customer Profiles allow your customers to store their information, view past orders, write item reviews, and more.

Reporting

The UltraCart platform features a variety of robust reports to help you manage your e-commerce business. From complete Sales reports to Item and Customer reports.

Affiliates

Affiliate marketing is one of the most powerful and least expensive ways to promote your brand. With the affiliate doing their own marketing, you'll likely see an increase in sales, as well as awareness of your brand.

Accounting

Download sales information into QuickBooks automatically with our free UltraBooks software. UltraBooks allows UltraCart merchants to import data directly to QuickBooks™ software.

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Fulfillment

Having someone else ship your products can be one of the best decisions that you will ever make. It will allow your company to focus on other areas such as product development and marketing.

Support

Our experienced support staff is here to help!

Never outsourced 100% in-house US based support.

Learn More

Quick answers to common questions.

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Extensive Documentation and code examples.

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Video training tutorials, guides and tips.

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