Ignite Media Solutions
Ignite Media Solutions delivers a comprehensive direct response solution that efficiently converts responders through any channel - phone, web or mobile - into buyers. Ignite Media Solutions' integrated call center can take your customer's order over the telephone using advanced IVR (integrated voice response), transcribe their information, and transmit the order records securely to UltraCart. Your phone in orders will flow seamlessly into UltraCart just like other channel partners such as Amazon Seller Central.
Ignite Media Solutions Features
- Conversational speech engine to create individualized call experiences.
- Decision tree technology to allow for a wide variety of questions that change based upon their responses.
- Recognizes existing customers and allows them to restart their order where they left off.
- Upsell customers existing items when they purchase.
- Live operator support available to any customer having trouble with the IVR.
- Capable of handling massive TV advertising or other media launch events.
- 24x7x365 availability.
- Multilingual service available.
Contact Information
Website: http://www.ignitemedia.com/
Corporate Office
1001 St. Petersburg Drive West
Oldsmar, FL 34677
Telephone:
1-813-855-5800
1-877-292-8900